Contact information

Contact Information & Legal Notice

Brand Name: Monthoutter

Domain: monthoutter.store

Support Email: contact@monthoutter.store

At Monthoutter, we are dedicated to delivering exceptional customer service worthy of traditional British tailoring standards. Whether you require bespoke advice regarding sizing, assistance with an existing order, or guidance on our collections, our London-based client care team is at your disposal.

1. Customer Support & Enquiries

For all client enquiries, order updates, or general assistance, please reach out to us via our dedicated channels:

  • Customer Care Email: contact@monthoutter.store

  • Response Time: We aim to respond to all written enquiries within 24 to 48 business hours (Monday to Friday, 09:00 – 17:00 GMT).

  • Online Enquiries Form: Available directly on our website header under Contact Us.

2. Legal Business Information

In accordance with the Electronic Commerce (EC Directive) Regulations 2002 and UK company law, our official business identity and statutory details are set out below:

  • Trading Name: Monthoutter

  • Operator / Legal Identity: Monthoutter Online Services UK Ltd

3. Customer Care & Postal Correspondence

For physical returns, formal legal notices, or written correspondence, please direct mail to our main London address:

Please note: Before returning any garments to our warehouse, kindly contact contact@monthoutter.store to receive your Return Authorisation Number in accordance with our Refund & Returns Policy.

4. Applicable Law & Jurisdiction

This website and all transactions, contracts, and legal notices associated with Monthoutter are governed by and construed in accordance with the laws of England and Wales. Any legal disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.